Privacy policy
Last updated: 08/04/2025
This Privacy Policy explains how Malta Adventures (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from maltadventures.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you.
Information you provide directly
You may provide us with:
- Contact details such as name, address, phone number, and email
- Order information such as billing address, shipping address, payment confirmation, email, and phone number
- Account information such as username, password, and security questions
- Customer support information such as messages you send to us
You may choose not to provide certain information, but this may prevent you from using certain features.
Information collected automatically
We may automatically collect certain information about your interaction with the Services (“Usage Data”), using cookies, pixels, and similar technologies. This may include:
- Device and browser information
- IP address
- Network connection information
- Interaction data with the Site and Services
Information from third parties
We may receive information about you from third parties, including:
- Service providers such as Shopify
- Payment processors
- Analytics and advertising partners
- Technologies such as cookies, pixels, SDKs, and tracking tools
How We Use Your Personal Information
Providing products and services
We use your personal information to process payments, fulfill orders, manage accounts, arrange shipping, handle returns/exchanges, and provide customer support.
Marketing and advertising
We may use your information to send promotional communications and show you targeted ads. If you are located in the EEA, this processing is based on our legitimate interest in selling our products.
Security and fraud prevention
We use your information to detect, investigate, or prevent fraudulent or illegal activity.
Communication and service improvement
We use your data to respond to you and improve our Services.
Cookies
We use cookies to operate and improve our Site and Services, analyze user activity, and support advertising and personalization.
You can configure your browser to block or delete cookies, but this may affect site functionality.
More information: https://www.shopify.com/legal/cookies
How We Disclose Personal Information
We may disclose personal information to:
- Service providers (hosting, payment processing, shipping, analytics, customer support)
- Marketing and business partners
- Affiliates within our corporate group
- Third parties at your direction or with your consent
- In connection with business transactions (mergers, bankruptcy, etc.)
- Legal authorities when required
Categories of Personal Information Shared
We may disclose:
- Identifiers (contact details, account and order data)
- Commercial information (purchases, order history)
- Internet or network activity
- Geolocation data (IP-based or technical signals)
Recipients include service providers, payment processors, marketing partners, and affiliates.
We do not knowingly sell or disclose sensitive personal information without consent.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, content, or security. You should review their privacy policies before providing personal data.
Children’s Data
Our Services are not intended for children, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us to request deletion.
We do not knowingly “sell” or “share” personal data of individuals under 16 years old.
Security and Data Retention
We implement reasonable security measures but cannot guarantee absolute security.
We retain personal data only as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request deletion
- Request correction
- Data portability
- Opt out of sale/sharing/targeted advertising
- Restrict processing
- Withdraw consent
- Appeal decisions
- Manage communication preferences
We may request identity verification before processing requests.
Complaints
If you have a complaint, contact us using the details below. You may also contact your local data protection authority if you are not satisfied with our response.
International Users
We may transfer and process your data outside your country, including outside the EEA. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
Contact
If you have questions or wish to exercise your rights, contact us at:
For the purposes of applicable data protection laws, unless otherwise stated, we are the data controller of your personal information.